Diana used the services of the salon for 10 years, and although a hairstylist would often be dispatched to Kensington Palace, the princess would also frequent the salon itself. Daniel once revealed his favourite memory of Diana was when the in-house manicurist came in on her day off to tend to Diana's nails and had to bring in her baby boy. Daniel recalled, "Princess Di said, 'I'll look after him, you look after my nails!'"