James's and Jo Ellen's characters have a meaningful relationship in the movie, and the two are also close in real life. "My grandma had just gone into the hospital and she's a big fan of James and his show. I asked him if he would FaceTime her with me and without hesitation he was like 'Of course!'" she shared in an interview. "He made my grandma's day, and that's who James is . . . I'm so glad that I can call him a friend."