The end tally was that nine people said that they going to absolutely go out and see all of these opening businesses, while 65 said that they were going to stay home. It was interesting, and especially because with a lot of clients calling in for appointments, it was all over the place on the reactions. The majority of them were thankful to hear that we're not opening until the 11th to take proper time to get the right amount of PPE and make sure we can be as safe as possible.
Every once in a while you'd get a couple of them, they'd go, "Seriously? I have to wait until the middle of May?" And I'm like, "Well, yeah, and unfortunately your stylist is booked the first week so you actually have to wait until the end of May [laughs]. That wasn't a fun phone call to have with some of them."
I've had a couple of my clients that are a little more immunocompromised or elderly that are like, "You know, just put me at the end of May," or, "Put me at the beginning of June instead of the first few weeks. It's not that important."
As for me, I'm already booked for the month of May, and now I'm booking in the end of June. I'm very consistent with my books, but I've had to change my schedule around — all of us had to change our schedules around in order to accommodate and follow the regulation. It's a bit overwhelming calling all of those clients and then telling them, "Hey, the appointment days that you've had for the last five years, 10 years, so on and so forth, are now actually these days, and I've got to move you around."
Trying to adjust to that has been difficult and weird, but for the most part, people seem to be OK with waiting. I've had a couple of my clients that are a little more immunocompromised or elderly that are like, "You know, just put me at the end of May," or, "Put me at the beginning of June instead of the first few weeks. It's not that important."
Still, none of them — and I have some pretty frail immune system clients — none of them were like, hey, I'm not booking for the near future. Isn't that interesting?