The RealReal
"Our priority remains our community at this time, and we are following local government and public health guidelines to make shopping and consigning with The RealReal safe and accessible for all. We are taking additional precautions in our warehouses to ensure they are a safe and healthy environment," the spokesperson said. "In addition to cleaning consigned items and sanitizing our workspaces, we're supplying gloves, antibacterial wipes, and hand sanitizer to our teams. We've reduced the volume of staff in our warehouses to align with social distancing recommendations as well as local government and CDC guidelines. We're also covering paid sick time for both hourly and salaried employees to ensure sick employees stay home."
Vestiaire Collective
"Our company will continue to stay flexible and react quickly as the situation develops to ensure a good customer experience," Moizant said. "Our global community lies at the heart of Vestiaire Collective, so we are working to do everything possible to ensure a safe and reliable service for our members. I'm aware that some people may be concerned to receive a package from an area that is impacted by COVID-19, but we would like to reassure buyers, as stated by the WHO, that it is safe to receive a package from any area where the virus has been reported. It is a difficult time for everyone, but it also feels like a time that is challenging us to think about what's important. This may lead customers worldwide to rethink their consumption habits and consider buying less but better."
Fashionphile
"Fashionphile was founded in 1999. We were in business during 9/11, as well as the recession in 2008. We survived those times, and more importantly, we found that we were a real benefit to our buyers and sellers. Many of us have made significant investments in luxury accessories over the years, and during economic downturns, the ability to liquidate those items can be a game-changer. We are entering unchartered territory, but we hope that we will be able to serve the same purpose during these challenging times."