We finally see why Suzanne winds up at Litchfield in season four. In the heartbreaking series of flashbacks, we see that she had been a greeter at a superstore — and she was actually really good at her job. One day at the park, she saw a kid whose family regularly came to the store. Because she doesn't quite understand social norms, she invited him back to her house to play games. When he tried to leave, she blocked his path, and he ended up falling off the fire escape.