Billie Eilish Surprises a Fan After Hearing Her Emotional Story, and It's Beyond Heartwarming

By now, you probably know that Billie Eilish was recently in London to perform her new song "No Time to Die" at the BRIT Awards. But you may not know that the 18-year-old singer maximised her time across the pond by surprising one of her biggest fans, a girl named Marissa, at UK-based radio station Capital FM. On Feb. 19, host Roman Kemp invited the 16-year-old guest to learn about her experience with being the caretaker of her mother, who has type 2 diabetes, and her brother, who has severe learning difficulties.

During the show, Marissa eloquently opened up about balancing her home life and school responsibilities. She revealed that Billie's music helps her feel less alone, not knowing that the songstress was right behind her. Once she realised her favourite artist was in the room, the two shared a heartwarming hug before Billie sat and heard more of Marissa's story. "You are so well-spoken. It's crazy," Billie said. "You're so cute, dude. You look so cute." Watch the pair meet for the first time in the clip above, and prepare to feel all sorts of emotions!