Joan is Zoey's boss as SPRQ Point. She constantly gets Zoey into trouble and is often causes Zoey lots of stress at work. In season one, Joan reveals that she is unhappily married to her distant husband, Charlie. She later breaks up with him publicly at a launch party for SPRQ Point's new smartwatch. Joan then dates Leif, another SPRQ Point employee, but breaks up with him a few episodes later.